L'enfer, c'est les autres

We all know the HR thing, you know the one.......the "we're not taking seriously" thing. The "nobody loves us" thing. And before you click away, I'm not going down THAT path! As posted chez Laurie this week, I only have a finite time on the planet and I've wasted enough time on that debate already!

Instead I want to ask you about confidence. And more importantly when confidence becomes arrogance.

I am good at my job. This is a fact. I know this because of the feedback I get and because of the progress I make. One of the things that makes me good is confidence.

When I arrive at an organisation, walk into a room, meet with someone for the first time, I need to show them that I know my stuff, I know that I am good and I know that I can add value. I've learnt from working with several CEOs that if you are timid you are done for. If you hesitate, contradict, stumble, mumble, fumble.....you are not going to get their time, their attention or their backing.

But....and this is a big but (no sniggering at the back please).....I often get called arrogant. And not once or twice, but on a reoccurring basis throughout my life.

Now I don't think I'm arrogant. In fact in many, many circumstances and in a large part of my life I am critically lacking in confidence and self-belief. But clearly there is something in the way that I hold myself or behave that makes people think that I am arrogant.

So my question is, is there a difference between self confidence and arrogance and if so what is it? And in some professions, do you need to have greater levels of self confidence/arrogance to survive?

I was jumped on when least prepared and at my most vulnerable.

”What do you do in HR?” she asked.

I readied my defences against the, “provide tissues, bake cakes and go home early” attack (the last bit being of course true, but then who’s going to discipline me?)

But there was unnerving sincerity. “I mean I know you guys are scary” she said, “but what do you do?”

Now I’m not scary, nor am I evil. In fact I’m the sort of guy you could take home to meet your mum and I wouldn’t kick the dog, worry the cat or pull the heads off your baby sister’s dolls. Indeed I am perfectly housetrained and an all round good chap….honest…..I’ve even been told I can be charming with a good following wind and a running start.

But what do I do………………………….?

Frantically, I reached for the Blueberry, scrolling through the week’s events, emails and meetings.

“You see I………I do…..things like……things like….well there’s some stuff here that I did…..and some stuff I’m going to do. Then there are the other things……..things that need doing ………when I’ve worked out how I’m going to do them……….for when the other stuff is done......simple........really”

Crap….what do I do?

And double crap.......how come it takes up so much time and energy?